Terms of Use, Data Security Policy and Consent to Data Processing

These Terms of Use establish the guidelines for accessing and using our platform. We ask that you read them carefully and confirm your acceptance before continuing.

I. Introduction

1.1. Instituto Touch Peace Global Mission, a private non-profit entity, tax identification number 50.838.147/0001-23, headquartered at Rua Cabo Aylson Simões, nº 395, suite 501, postal code 29100-320, Centro district, Vila Velha/ES, Brazil, hereinafter referred to as "Touch Peace", is the owner of this platform.

1.2. The Platform is intended for individuals ("USER") and functions as a system that connects the user with one of our volunteers, called Peace Counselors.

1.3. These Terms govern the USER's use of the Platform, establishing their rights and duties.

1.4. Use of the Platform is conditional upon the USER's full and unreserved acceptance of these Terms, the Privacy Policy and the Data Security Policy, in accordance with applicable law.

II. Access, Registration and Security

2.1. The USER may choose to remain anonymous or to identify themselves in order to access the Platform.

2.2. If anonymous assistance is chosen, no personal data will be requested, and access to a Counselor will be immediate. If the USER decides to identify themselves, information such as name, gender, age, location, tax ID and e-mail may be requested. Acceptance of these Terms constitutes informed consent for the collection and processing of this data, which will be used exclusively to improve the quality of the service, in accordance with our Privacy Policy.

2.3. The USER undertakes to provide true, complete and up-to-date data and is solely responsible for it.

2.4. Touch Peace is not responsible for false, incorrect or outdated information provided by the USER.

2.5. Touch Peace will use the data provided in accordance with applicable law and the Privacy Policy.

2.6. The USER may request changes to their data at any time.

2.7. Each e-mail address may be used for a single registration.

2.8. The USER is responsible for the security of their access to the Platform.

2.9. The USER must immediately report any security breach.

2.11. The USER expresses their acceptance by selecting the option: "I HAVE READ AND AGREE TO THE TERMS OF USE OF THIS SERVICE, THE PRIVACY POLICY AND THE DATA SECURITY POLICY".

2.12. Electronic acceptance implies full agreement with the Terms of Use and the Policies mentioned above.